Q: I see a blank preview area in my Windows Lightroom plugin. How can I fix this?
If your Photoshop plugin appears perfectly, but you don’t see the preview image in your Lightroom plugin or Stand-alone Perfectly Clear application, then you might need this Platform Update from Microsoft.
This applies to Windows 7 SP1 and Windows Server 2008 R2 SP1 only. If you are experiencing this issue while using other versions of Windows, then please contact our support staff.