< Back to Support Home

Q: I see a blank preview area in my Windows Lightroom plugin. How can I fix this?

A:

If your Photoshop plugin appears perfectly, but you don’t see the preview image in your Lightroom plugin or Stand-alone Perfectly Clear application, then you might need this Platform Update from Microsoft.

This applies to Windows 7 SP1 and Windows Server 2008 R2 SP1 only.  If you are experiencing this issue while using other versions of Windows, then please contact our support staff.

Tweet about this on TwitterShare on FacebookGoogle+Pin on PinterestShare on LinkedInEmail to someone

Do you have more questions?

Our 24/7 support team is ready to help.

Sign up for news, discounts, freebies, and other good stuff!
No Thanks