Viewing all FAQ's for Photoshop Plugin

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Please download this Athentech Mac Uninstall V3 app, and then double-click to uncompress it, then double-click the resulting file to run. It will show a dialog like this: Select the applications you’d like to remove, then click Uninstall.

Our patented processes and automatic corrections do a great job correcting your photos. Here are a few tips to fine tune those corrections even more to suit your images and get them looking fantastic!

Perfectly Clear is capable of correcting many file formats such as JPEG, TIFF RAW… Here are some pointers for working with RAW files to maximize your corrections.    

Batch processing is a feature that is essential for quickly correcting a large number of photos. This video guides you through the process of setting up actions so you can be batching in no time!      

If you’ve been trying out the Perfectly Clear plugins, but I need a little more time to make up my mind.  We you extend the trial your trial that’s no problem at all. You’ll need to get your Computer ID and send that to help@athentech.com. Windows: You can find your Computer ID by running the […]

Here’s your guide on downloading, installing and activating the Perfectly Clear plug-ins. The download includes BOTH Photoshop and Lightroom. 1) Downloading Perfectly Clear: Visit this page to download our latest installers: Choose the download you need for your computer. 2) Installing Perfectly Clear   Double-click on the file you just downloaded to open it: Windows: Mac: […]

Download Perfectly Clear V2 installer here Run the installer Activate with your Perfectly Clear V2 license code To activate, please open Perfectly Clear Plug-in, click “About” button (bottom left) and enter license code.

Our Photoshop Plug-in also support Corel PaintShop Pro, versions X5 and later.  To install our plug-in into PaintShop, you need to copy the plug-in file to the PSP plugins folder. Run the Perfectly Clear PhotoShop Plug-in installer, Click the ‘Browse’ button shown below, and select the folder shown: The exact folder name will be different […]

Detailed requirements are listed here: http://www.athentech.com/try/plugins

Hey Folks! Congratulations on your purchase and welcome to the Perfectly Clear Family. You are probably wondering, where is my license key(s) ? No worries, let’s get started. 1. Insert your SD Card 2. Browse to your Removable Disk 3. Click on “Quick Start Guide” (See Ex. below) 4. You will see your License key(s) […]

When you create a custom preset in one plug-in – it will automatically appear in the other! We’ve designed this so your workflow will be streamlined, regardless of which product you are using.

Perfectly Clear normally appears automatically under filters, but occasionally when running in the native German language it doesn`t.  There are 2 solutions to fix this:   Move PerfectlyClear.plugin to /Zusatzmodule (possibly to /Zusatzmodule/Filters or German equivalent of the Filters subfolder), or In Photoshop – Preferences – Plug-ins (or German equivalent) select Use Additional Plug-ins folder […]

You can download and install Perfectly Clear at any time and use your current license key.  The installers we provide work for both trials and fully-licensed use. If you purchased directly from us, we also keep your license key on file, so simply contact one of our customer support gurus and we’ll be happy to further […]

Click here to contact one of our support gurus so we can get you up and running right away! If you’re on Windows, then you can find a log file called PerfectlyClear.log in the folder: C:\Users\USERNAME\AppData\Roaming\Athentech\Perfectly Clear Plug-in v2 You can find that folder by pasting this into Windows Explorer: %AppData%\Athentech On a Mac, you […]

To check what version you have, open the plugin, and click the “About” button, lower left. You can go here and download: Photoshop Version Tracker Lightroom Version Tracker Get the latest Plug-ins here

We are fully compatible with Adobe Photoshop Creative Cloud. You can then download our plugin, and go through the installation again for CC version.

When you install our Perfectly Clear Plug-in for Photoshop on a Mac, it will put a “PerfectlyClear.plugin” file in the following location: /Applications/Athentech/PerfectlyClear Plug-in for Photoshop That same file should also be installed into the correct Photoshop Plug-ins folder, as shown here: f that file is not there, or if it is there but the […]

Perfectly Clear supports jpg, tif and RAW files. For our Photoshop plug-in, we support any 8 and 16 bit RGB image that Photoshop can open. For our Lightroom plug-in, we can edit jpg &  tif directly, and any other format that Lightroom opens by exporting it through Lightroom into a tif or jpg. LUCiD Desktop […]

Some versions of Photoshop Elements will open and display images in 16-bit color, but will not allow plugins, build-in filters, or many other controls to operate on 16-bit images.  This is the message from Adobe about this: There is very little 16-bit support in Photshop Elements. You cannot create or convert an image to 16-bit, only open […]

PSE 13, 14 and 15 for Windows is setup a little differently that previous versions of Elements.  So, our automatic installer sometimes does not install this properly.  Here’s what to do to get up and running quickly: Run our Photoshop Plugin installer.  That file will be called something like: Perfectly_Clear_Complete_2.2.5.exe  (the version number will change […]

If you are running into issues activating our plugins on Windows, the easiest thing to do is to Activate the plugin using our License Manager. Step one: Find the folder that the plugin was installed into.  That should be one of these, depending on your version of Windows and the product you are trying to […]

If you are running into issues activating our plugins on a Mac, the easiest thing to do is to Activate the plugin using our License Manager.  You can find this at Applications -> Athentech Run the Athentech License Manager v2, then select the product you’d like to Activate: Then, just follow the on-screen instructions to […]

This FAQ applies to both our Lightroom and Photoshop Plug-ins.  Note: there are different links (below) for the Site Certificate form for these plug-ins. It’s much faster and more reliable to activate online. However, if the computer you want to run on does not have an active internet connection, then follow the quick steps below […]

This FAQ applies to both our Lightroom and Photoshop plugins. There are different online forms – so use the one corresponding to the plug-in you want to de-activate. You can use Perfectly Clear plug-ins on two computers at once.  If you need to use the plug-ins on a third computer, you will need to de-activate […]

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