Viewing all FAQ's for Perfectly Clear LAB

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What’s new with LAB 5.3.1? Read more here  

  Processing speed is highly dependent on 3 factors: Image size. Processing time is roughly linear with regards to image size for images over about 3 megapixels: a 10 megapixel image takes roughly half the time as a 20 megapixel image. Correction parameters used, and as such also on image content. Many of the PfC […]

The easiest way to ensure that your LAB system says running 24/7/365 is to ensure that you have activated LAB with a Subscription Reference number – this was provided to you along with your license key when you purchased your LAB subscription. If you purchased LAB from the ‘Buy’ button within LAB itself, then this […]

Purchasing a Perfectly Clear LAB subscription will allow you to use PfC LAB on one computer for the duration of your subscription. There is no limit to the number of images you can process – it’s only limited by the power of the computer you are using. The subscription will auto-renew at the end of […]

The log files are saved to the “Appdata” folder for the Windows user that runs Perfectly Clear LAB. Those files can be found by pasting this into Windows Explorer: %appdata%\Athentech\Perfectly Clear LAB 5\Logs That will reveal this folder: Please zip the full contents of this folder when sending log files to our support team.

Here is a downloadable version of the Perfectly Clear LAB Manual: LAB v4 ​LAB v5

It’s much faster and more reliable to activate LAB 5 online. See the FAQ here for the process to do this. However, if the computer you want to run LAB 5 on does not have an active internet connection, then follow the quick steps below to activate your LAB 5 license on a computer without […]

It’s much faster to deactivate LAB 5 online.  However, if the computer you want to run LAB 5 on does not have an active internet connection, then follow the quick steps below to activate your LAB 5 license on a computer without access to the internet. Run LAB and click System -> License to open the […]

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