Viewing all FAQ's for Perfectly Clear Version 2

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You can find these archived versions of our version 2 plugins here: Perfectly Clear Complete: Mac and Windows Perfect Eyes: Mac and Windows Perfect Skin: Mac and Windows Perfect Exposure: Mac and Windows

Sometimes when trying to activate, you will see an error message that indicates that you are ‘offline’ or have “no internet”.  If you do have an active internet connection, then this can be fixed with the following script: PfC-Mac Offline Fix. Simply download and uncompress this file, then double-click to run it. If you continue […]

Our V2 plugins are installed into a plug-in folder that is specific to the version of Photoshop  you have at that time.  When you upgrade Photoshop version, you should re-run our installers to properly install the plug-in into the new Photoshop version. Download the latest version of our installers. *NOTE: To locate the plug-in folder, please read […]

With Adobe’s Creative Cloud versions of Photoshop, each update is delivered as a full, new version of PS on your computer. When installing the update, it will ask if you want to uninstall the previous version, and it might also ask if you’d like to remove any preferences or plugins. These will affect how to […]

Unfortunately sometimes Elements 8 does not properly detect 3rd party Plug-ins. Here’s what you need to do:   Close Elements 8. Run the Perfectly Clear installer once again and select the “Specify Other…” option for installation target (uncheck other options) and point it to any location on the disk such as c:\tmp. After installation you […]

You can install the Perfectly Clear Photoshop or Lightroom Plugin software on 2 computers (any combination of Windows and Mac) To use our Plugins on a second computer, all you need to do is to download the installer on your second computer, install, and use the same license code that we emailed you when you purchased. […]

Absolutely!  Of course you need to have 64 bit Photoshop or Lightroom along with your 64 bit OS…

Perfectly Clear normally appears automatically under filters, but occasionally when running in the native German language it doesn`t.  There are 2 solutions to fix this:   Move PerfectlyClear.plugin to /Zusatzmodule (possibly to /Zusatzmodule/Filters or German equivalent of the Filters subfolder), or In Photoshop – Preferences – Plug-ins (or German equivalent) select Use Additional Plug-ins folder […]

Yes – all our Plug-ins are fully color managed. However, there is a difference in how our Lightroom and Photoshop plugins manage color profiled images that are not sRGB.  In Photoshop, you have full control over the color space of your image.  As such, you can set the color space to any working profile you’d like. […]

On a Mac: The plugin itself is found here: Applications/Athentech/PerfectlyClear Plug-in for Lightroom v2 Additional files are placed here: /Users/<User Name>/Library/Application Support/Adobe/Lightroom/External Editor Presets /Users/<User Name>/Library/Application Support/Adobe/Lightroom/ Modules/PerfectlyClear.lrplugin You can find that ‘Library’ folder by opening Finder, then click Go and hold down the Option key. An entry for ‘Library’ will appear. On Windows The […]

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