Viewing all FAQ's for Perfectly Clear Version 2

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You can find these archived versions of our version 2 plugins here: Perfectly Clear Complete: Mac and Windows Perfect Eyes: Mac and Windows Perfect Skin: Mac and Windows Perfect Exposure: Mac and Windows

Sometimes when trying to activate, you will see an error message that indicates that you are ‘offline’ or have “no internet”.  If you do have an active internet connection, then this can be fixed with the following script: PfC-Mac Offline Fix. Simply download and uncompress this file, then double-click to run it. If you continue […]

Our V2 plugins are installed into a plug-in folder that is specific to the version of Photoshop  you have at that time.  When you upgrade Photoshop version, you should re-run our installers to properly install the plug-in into the new Photoshop version. Download the latest version of our installers. *NOTE: To locate the plug-in folder, please read […]

With Adobe’s Creative Cloud versions of Photoshop, each update is delivered as a full, new version of PS on your computer. When installing the update, it will ask if you want to uninstall the previous version, and it might also ask if you’d like to remove any preferences or plugins. These will affect how to […]

Unfortunately sometimes Elements 8 does not properly detect 3rd party Plug-ins. Here’s what you need to do:   Close Elements 8. Run the Perfectly Clear installer once again and select the “Specify Other…” option for installation target (uncheck other options) and point it to any location on the disk such as c:\tmp. After installation you […]

You can install the Perfectly Clear Photoshop or Lightroom Plugin software on 2 computers (any combination of Windows and Mac) To use our Plugins on a second computer, all you need to do is to download the installer on your second computer, install, and use the same license code that we emailed you when you purchased. […]

Absolutely!  Of course you need to have 64 bit Photoshop or Lightroom along with your 64 bit OS…

Perfectly Clear normally appears automatically under filters, but occasionally when running in the native German language it doesn`t.  There are 2 solutions to fix this:   Move PerfectlyClear.plugin to /Zusatzmodule (possibly to /Zusatzmodule/Filters or German equivalent of the Filters subfolder), or In Photoshop – Preferences – Plug-ins (or German equivalent) select Use Additional Plug-ins folder […]

Yes – all our Plug-ins are fully color managed. However, there is a difference in how our Lightroom and Photoshop plugins manage color profiled images that are not sRGB.  In Photoshop, you have full control over the color space of your image.  As such, you can set the color space to any working profile you’d like. […]

On a Mac: The plugin itself is found here: Applications/Athentech/PerfectlyClear Plug-in for Lightroom v2 Additional files are placed here: /Users/<User Name>/Library/Application Support/Adobe/Lightroom/External Editor Presets /Users/<User Name>/Library/Application Support/Adobe/Lightroom/ Modules/PerfectlyClear.lrplugin You can find that ‘Library’ folder by opening Finder, then click Go and hold down the Option key. An entry for ‘Library’ will appear. On Windows The […]

In this video, we show you how to use Perfectly Clear for Photoshop. Through the use of our simple, easy to use interface and automatic corrections you will be making great photos in no time!

Our patented processes and automatic corrections do a great job correcting your photos. Here are a few tips to fine tune those corrections even more to suit your images and get them looking fantastic!

Perfectly Clear is capable of correcting many file formats such as JPEG, TIFF RAW… Here are some pointers for working with RAW files to maximize your corrections.    

Batch processing is a feature that is essential for quickly correcting a large number of photos. This video guides you through the process of setting up actions so you can be batching in no time!      

To check what version you have, open the plugin, and click the “About” button, lower left. You can go here and download: Photoshop Version Tracker Lightroom Version Tracker Get the latest Plug-ins here

Check your LR Preferences for presets, and see if they are set to “store with catalog” – if that is checked “yes” then uncheck it, and then you should see Perfectly Clear when you choose “Edit in”.

We are fully compatible with Adobe Photoshop Creative Cloud. You can then download our plugin, and go through the installation again for CC version.

Our Photoshop Plug-in also support Corel PaintShop Pro, versions X5 and later.  To install our plug-in into PaintShop, you need to copy the plug-in file to the PSP plugins folder. Run the Perfectly Clear PhotoShop Plug-in installer, Click the ‘Browse’ button shown below, and select the folder shown: The exact folder name will be different […]

Here’s your guide on downloading, installing and activating the Perfectly Clear plug-ins. The download includes BOTH Photoshop and Lightroom. 1) Downloading Perfectly Clear: Visit this page to download our latest installers: Choose the download you need for your computer. 2) Installing Perfectly Clear   Double-click on the file you just downloaded to open it: Windows: Mac: […]

When you install our Perfectly Clear Plug-in for Photoshop on a Mac, it will put a “PerfectlyClear.plugin” file in the following location: /Applications/Athentech/PerfectlyClear Plug-in for Photoshop That same file should also be installed into the correct Photoshop Plug-ins folder, as shown here: f that file is not there, or if it is there but the […]

If you are running into issues activating our plugins on Windows, the easiest thing to do is to Activate the plugin using our License Manager. Step one: Find the folder that the plugin was installed into.  That should be one of these, depending on your version of Windows and the product you are trying to […]

Some versions of Photoshop Elements will open and display images in 16-bit color, but will not allow plugins, build-in filters, or many other controls to operate on 16-bit images.  This is the message from Adobe about this: There is very little 16-bit support in Photshop Elements. You cannot create or convert an image to 16-bit, only open […]

This FAQ applies to both our Lightroom and Photoshop plugins. There are different online forms – so use the one corresponding to the plug-in you want to de-activate. You can use Perfectly Clear plug-ins on two computers at once.  If you need to use the plug-ins on a third computer, you will need to de-activate […]

This FAQ applies to both our Lightroom and Photoshop Plug-ins.  Note: there are different links (below) for the Site Certificate form for these plug-ins. It’s much faster and more reliable to activate online. However, if the computer you want to run on does not have an active internet connection, then follow the quick steps below […]

PSE 13, 14 and 15 for Windows is setup a little differently that previous versions of Elements.  So, our automatic installer sometimes does not install this properly.  Here’s what to do to get up and running quickly: Run our Photoshop Plugin installer.  That file will be called something like: Perfectly_Clear_Complete_2.2.5.exe  (the version number will change […]

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