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Please download this Athentech Mac Uninstall V3 app, and then double-click to uncompress it, then double-click the resulting file to run. It will show a dialog like this: Select the applications you’d like to remove, then click Uninstall.

Here’s your guide on downloading, installing and activating the Perfectly Clear plug-ins. The download includes BOTH Photoshop and Lightroom. 1) Downloading Perfectly Clear: Visit this page to download our latest installers: Choose the download you need for your computer. 2) Installing Perfectly Clear   Double-click on the file you just downloaded to open it: Windows: Mac: […]

To use the export function in Lightroom is very simple. It’s the best option for batch processing a large number of images with Perfectly Clear. Using Edit In is good for just a handful of images at a time, but with the Export function in Lightroom you can batch process hundreds of images at once, […]

On Windows systems, there is a limit to the number of characters that the file system can handle with Lightroom – this is not a limitation of Perfectly Clear, but rather a limitation of Windows. To process many images at once, try using Lightroom’s “Export” feature. Mac systems do not have this limitation.

On a Mac: The plugin itself is found here: Applications/Athentech/PerfectlyClear Plug-in for Lightroom v2 Additional files are placed here: /Users/<User Name>/Library/Application Support/Adobe/Lightroom/External Editor Presets /Users/<User Name>/Library/Application Support/Adobe/Lightroom/ Modules/PerfectlyClear.lrplugin You can find that ‘Library’ folder by opening Finder, then click Go and hold down the Option key. An entry for ‘Library’ will appear. On Windows The […]

Download Perfectly Clear V2 installer here Run the installer Activate with your Perfectly Clear V2 license code To activate, please open Perfectly Clear Plug-in, click “About” button (bottom left) and enter license code.

Check your LR Preferences for presets, and see if they are set to “store with catalog” – if that is checked “yes” then uncheck it, and then you should see Perfectly Clear when you choose “Edit in”.

Hey Folks! Congratulations on your purchase and welcome to the Perfectly Clear Family. You are probably wondering, where is my license key(s) ? No worries, let’s get started. 1. Insert your SD Card 2. Browse to your Removable Disk 3. Click on “Quick Start Guide” (See Ex. below) 4. You will see your License key(s) […]

If you’ve been trying out the Perfectly Clear plugins, but I need a little more time to make up my mind.  We you extend the trial your trial that’s no problem at all. You’ll need to get your Computer ID and send that to help@athentech.com. Windows: You can find your Computer ID by running the […]

When you create a custom preset in one plug-in – it will automatically appear in the other! We’ve designed this so your workflow will be streamlined, regardless of which product you are using.

You can install the Perfectly Clear Photoshop or Lightroom Plugin software on 2 computers (any combination of Windows and Mac) To use our Plugins on a second computer, all you need to do is to download the installer on your second computer, install, and use the same license code that we emailed you when you purchased. […]

Absolutely!  Of course you need to have 64 bit Photoshop or Lightroom along with your 64 bit OS…

Detailed requirements are listed here: http://www.athentech.com/try/plugins

Yes – all our Plug-ins are fully color managed. However, there is a difference in how our Lightroom and Photoshop plugins manage color profiled images that are not sRGB.  In Photoshop, you have full control over the color space of your image.  As such, you can set the color space to any working profile you’d like. […]

You can download and install Perfectly Clear at any time and use your current license key.  The installers we provide work for both trials and fully-licensed use. If you purchased directly from us, we also keep your license key on file, so simply contact one of our customer support gurus and we’ll be happy to further […]

Click here to contact one of our support gurus so we can get you up and running right away! If you’re on Windows, then you can find a log file called PerfectlyClear.log in the folder: C:\Users\USERNAME\AppData\Roaming\Athentech\Perfectly Clear Plug-in v2 You can find that folder by pasting this into Windows Explorer: %AppData%\Athentech On a Mac, you […]

To check what version you have, open the plugin, and click the “About” button, lower left. You can go here and download: Photoshop Version Tracker Lightroom Version Tracker Get the latest Plug-ins here

Perfectly Clear supports jpg, tif and RAW files. For our Photoshop plug-in, we support any 8 and 16 bit RGB image that Photoshop can open. For our Lightroom plug-in, we can edit jpg &  tif directly, and any other format that Lightroom opens by exporting it through Lightroom into a tif or jpg. LUCiD Desktop […]

If you are running into issues activating our plugins on a Mac, the easiest thing to do is to Activate the plugin using our License Manager.  You can find this at Applications -> Athentech Run the Athentech License Manager v2, then select the product you’d like to Activate: Then, just follow the on-screen instructions to […]

If you are running into issues activating our plugins on Windows, the easiest thing to do is to Activate the plugin using our License Manager. Step one: Find the folder that the plugin was installed into.  That should be one of these, depending on your version of Windows and the product you are trying to […]

This FAQ applies to both our Lightroom and Photoshop Plug-ins.  Note: there are different links (below) for the Site Certificate form for these plug-ins. It’s much faster and more reliable to activate online. However, if the computer you want to run on does not have an active internet connection, then follow the quick steps below […]

This FAQ applies to both our Lightroom and Photoshop plugins. There are different online forms – so use the one corresponding to the plug-in you want to de-activate. You can use Perfectly Clear plug-ins on two computers at once.  If you need to use the plug-ins on a third computer, you will need to de-activate […]

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